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Global Survey on KM Capabilities and Impact

We are running a global comparative study on KM capabilities and impact, and working through our country representatives in selected countries. By participating in the survey you will be able to compare your KM strengths against your peers in your own country as well as in the other participating countries.

The survey is based on a peer-reviewed KM capability framework drawn from a review of major KM maturity frameworks and standards. It covers six KM functions and their underpinning enablers ie governance, process, people and infrastructure. For a detailed look into the development process of the framework and sources consulted, please read this white paper:
 
developing_a_km_maturity_assessment_v2.pdf


Any type of organisation is welcome to participate, private or public, small or large. We will only accept one survey return per organisation, however. The survey should be completed by suitably qualified representative(s), such as a KM leader or a senior management team. The survey will take 30-40 minutes for an individual to complete, but can take up to 2 hours if you gather your responses through a facilitated discussion. The second method will give you more reliable responses and can be used to start discussions about improvement areas.

Benefits:
  • The exercise is an orientation to where you and your colleagues think you are in knowledge management capabilities, aligned with common KM frameworks and standards, including the new ISO standard ISO 30401
  • It provides an opportunity to agree on focus areas and priorities for knowledge management development
  • The report highlights the main findings of the study for your organisation
  • After the study you will have the ability to compare your KM capabilities with other participating organisations, and to filter and compare results on the dashboard
  • You will also have the potential to be connected to other organisations (with both parties' consent) to share with each other on areas of strength that you are interested in

How we will use the data:
  • Data will be anonymised and names of organisations will not be identified (you will know only your own organisation code)
  • We will use the data to compare practices and capability levels across countries and organisation types

Options:
Most organisations will complete the exercise by convening their own internal meetings of knowledge management champions. If you would like the exercise to be facilitated for you, let us know if you would like us or one of our country partners to run the session as a short, paid, facilitated workshop. 

​We will follow up with a short email interview to gather additional detail on areas of strength.

Participation for 2019 is free of charge. There will be small charge for participation from 2020 onwards, discounted for first wave participants.


Countries and territories where we currently have representation (we are not restricted to these countries):
Singapore
​Portugal
Malaysia
​United Kingdom
Southern Africa
​Mexico
Spain
Brazil
Hong Kong SAR
Saudi Arabia

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Portugal, Spain, Brazil
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Mexico
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Southern Africa
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Middle East
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United Kingdom
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Malaysia, Singapore

What You Will Get
  1. Organisation summary report
  2. Global insights report
  3. Online dashboard access for one month after close of survey
  4. ​Option to baseline and compare progress across yearly studies.

Steps
  1. Nominate and register a survey respondent for your organisation (registration form below) - deadline 30 April 2019
  2. Complete the online KM Maturity Assessment (within 3 weeks)
  3. Complete a follow-up email interview (within 3 weeks)
  4. Receive Reports and access to online Dashboard ​with anonymised results

Timeline
Date
​April 2019
May 2019
Jun 2019
​Jul-Aug 2019
Activity
Register interest and nominate a representative 
Complete the online KM Maturity assessment 
Complete the follow-up email interview 
Receive Reports and access to the Dashboard 

Conditions​ 
  1. One whole-organisation response per organisation through a nominated representative.
  2. Option to repeat annually (small fee applicable).
  3. All contributions will be kept anonymous on the dashboard; however results will be coded by country and organisation type to enable analysis.
  4. Participating organisations will only know their own organisation code. ​

    Registration Form


    I would like to register my organisation for the Global Comparative Survey on KM Capabilities and Maturity.
    I am the person authorised to respond on KM matters for my organisation:
    By clicking Submit I confirm that my organisation has agreed to the above conditions.
Submit
Privacy Assurance: Personal data collected in this form will only be used for the purposes of the Global KM Survey and its follow up activities.

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Contact Us
For more information, you may contact:

Edgar Tan

etan-at-straitsknowledge.com

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